Contact information

Contact Us

Orlin Supply is a small online retailer selling sleep and home goods to customers in the United States.

How to reach us

Use our contact page. It's the fastest route — messages go straight to the person who handles orders, not to a queue.

If you're writing about an existing order, please include your order number. It saves us a round trip and gets your problem solved a day sooner.

When we reply

Within one business day, Monday to Friday. Messages that arrive over a weekend or a US public holiday are answered on the next business day.

What we can help with

  • Where your order is, and why tracking hasn't updated
  • Starting a return or a refund — see our refund policy
  • Fixing a wrong shipping address, if the order hasn't shipped yet
  • Sizing and care questions before you buy

Orlin Supply